FAQ'S


Frequently Asked Questions (FAQ)

1. What is prop money?

  • Prop money is realistic-looking currency designed for use in films, theater productions, magic shows, and themed events. It is not real money and cannot be used for any financial transactions. Our prop money is intended for entertainment, educational, and creative purposes only.

2. Are your prop money items legal to use?

  • Yes, all of our prop money products are manufactured in compliance with legal guidelines. However, it is important to note that some jurisdictions may have specific regulations regarding the use of prop money that closely resembles real currency. Please check your local laws before using our products publicly or in any setting.

3. What currencies do you offer?

  • We offer a Australian prop money collections,

  •  Orders – You can create custom prop money for your specific needs.

4. Can I use your prop money in my film, theater production, or magic show?

  • Absolutely! Our prop money is designed specifically for use in films, television shows, theater productions, and magic performances. It’s also perfect for themed parties, events, and educational purposes.

5. How realistic are your prop money bills?

  • Our prop money bills are crafted to closely resemble real currency, with high-quality printing, realistic designs, and attention to detail. However, they are clearly marked as "For Motion Picture Use Only" to ensure compliance with legal standards.

6. Can I customize my prop money?

  • Yes! We offer custom orders for those who need specific designs, logos, or other personalized features on their prop bills. Please contact us with your customization requests, and we’ll help bring your ideas to life.

7. Do you ship internationally?

  • Yes, we ship worldwide. International shipping rates and delivery times vary depending on your location. Additional customs fees or taxes may apply, depending on your country’s regulations.

8. How long will it take for my order to arrive?

  • Orders are processed within 1–2 business days. Delivery times depend on your shipping method and location:

    • Estimate delivery 12-14 days

  • You will receive a tracking number to monitor your shipment once your order has shipped.

9. What is your return policy?

We do not offer refunds under any circumstances. However, your satisfaction is important to us, and we stand by the quality of our products. If your order arrives damaged, incomplete, or does not arrive at all, we guarantee a one-time reshipment of your item(s).

Eligibility for Reshipment

To qualify for a reshipment:
• You must contact us within 7 days of receiving your order (or expected delivery date if undelivered).
• You must provide photo or video proof if the item was received damaged or incomplete.
• The original shipping address must be correct and verifiable.

Non-Returnable / Non-Refundable Items
• All items are final sale and non-returnable.
• We do not issue refunds for any reason, including lost packages, damaged items, or delays.

Contact

For any issues, please contact us at telegram:
https://t.me/aussiemint

We’ll review your request and, if approved, send a replacement order at no additional cost.

10. Can I use your prop money as real currency?

  • No, our prop money is not real money and cannot be used for any financial transactions. It is a novelty item designed solely for creative or entertainment purposes.

11. How should I store my prop money?

  • To keep your prop money in excellent condition, store it in a dry, cool place. Avoid exposing it to direct sunlight for extended periods, as this may cause fading or damage to the print.

12. Do you offer discounts or promotions?

  • Yes, we occasionally offer promotions or discounts. To stay updated on our latest offers, be sure to sign up for our newsletter or follow us on social media for exclusive deals.

13. How can I contact you if I have more questions?

  • If you have any other questions or need assistance with an order, please don’t hesitate to contact us . Our customer service team is happy to assist you.